Usage Policy

At BitCryptecx, we prioritize customer satisfaction and stand behind the quality of our platform and services. If you experience any issues with your purchase, our support team is here to help. Simply open a ticket and we will respond as quickly as possible to resolve the matter.

Refund Is Not Possible When:

  • The product functions correctly, but doesn't match your expectations.
  • You no longer require the service or have changed your project scope.
  • You found a different product you prefer after purchasing.
  • You no longer need a website or mining system at this time.
  • We Offer Full Refunds Only If:

    The product description was intentionally misleading.
  • The product is completely non-functional and not as described.
  • You open a support ticket and receive no reply within 48 hours (2 business days).